An AR Follow-Up VA from HealthSystemVAs systematically works your aged accounts receivable — calling payers on outstanding claims, fixing and resubmitting denials, and recovering revenue that's been sitting in your 60-, 90-, and 120-day AR buckets.
Book a Free Clinic Revenue AuditAn AR Follow-Up VA from HealthSystemVAs works your clinic's aged accounts receivable report — prioritizing claims by payer, age, and dollar amount, calling payers to get claim status, correcting denied or underpaid claims, resubmitting with corrections, and escalating complex cases to your billing team. They work your AR daily, systematically reducing the backlog and recovering revenue.
PT, chiropractic, and outpatient clinics with AR buckets showing significant balances in the 60-day, 90-day, or 120+ day columns, or practices where billing staff don't have bandwidth to work every outstanding claim.
Prioritize claims by age, payer, and dollar amount for systematic daily follow-up.
Call insurance carriers to get claim status, identify issues, and document findings in real time.
Correct claim errors based on denial reason codes and resubmit electronically for payment.
Prepare written appeals or peer-to-peer review requests for clinically-based denials.
Match payments to outstanding claims and identify underpaid or partially paid claims for follow-up.
Weekly AR aging summaries showing progress against each bucket and projected recovery.
Your VA is trained on your specific platform before going live. Supported systems include:
Using something else? We train your VA on your platform at no extra charge.
AR follow-up involves accessing patient financial records, EOBs, and claim histories containing PHI. Your VA works exclusively within your billing system using role-based access and encrypted connections, following HIPAA minimum necessary principles at every step.
View our full HIPAA compliance framework →Recovery amounts vary significantly by clinic, AR age, payer mix, and original denial reasons. Clinics with significant 90–120+ day balances and no current follow-up process commonly see material recoveries. We'll review your AR aging report during the free audit to give you a realistic estimate.
We typically prioritize by: (1) dollar amount — highest value claims first, (2) payer — commercial payers with defined appeal windows, (3) age — before timely filing deadlines expire. We'll build a prioritization framework specific to your payer mix.
Your VA can handle both — working the new denial queue to prevent claims from aging, and systematically working through your existing aged AR backlog. We'll define the scope based on your team's needs.
Book a free 30-minute Clinic Revenue Audit. We'll identify where your clinic is losing revenue and show you exactly how a HIPAA-trained AR Follow-Up VA can help — with no obligation.
Book Your Free Clinic Revenue Audit